About This Webinar
In this webinar, we explore the fundamental shift from reactive operational management to preventative signal intelligence. You'll learn how leading organizations are implementing continuous operational listening to detect problems before they impact performance.
What You'll Learn
- Why traditional reporting creates dangerous visibility gaps
- The concept of operational signals and how to read them
- How drift, friction, and risk accumulate silently
- Practical steps to implement preventative listening
- Real examples of early warning in action
Key Timestamps
0:00Introduction and the reactive trap
4:30Understanding operational signals
12:15The three types of operational strain
18:00Building a preventative listening layer
24:30Case study: Service operations transformation
29:00Q&A and next steps
Presenter
GL
Greenlight Partners
Operations Intelligence Team